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FAQ

Carolyn is a Registered Provider of Psychological Services with Medicare, WorkCover, QPS Self-Refer and all the major Health Funds. Here are some common questions about seeing a Psychologist.

Seeing a Psychologist

Do I need a referral to see a psychologist?

No, you don’t need a referral to see a Psychologist.

Do I have to have a mental disorder to see a psychologist?

No, the worried well are all welcome.

Which age groups does Carolyn Rogers see?

Carolyn only treats adults from the age of 18. Psychologists generally don’t treat conditions or age groups outside their areas of expertise. If, after contacting Carolyn, she determines that she is unable to assist you, she will help you to find a suitably qualified Psychologist.

Does Carolyn do Telehealth sessions?

Yes, Carolyn can offer sessions via Zoom or by phone but where possible, face-to-face is always best. If the client can’t attend because they are not well, they live outside Brisbane or for any other reason, Zoom can work very well.

Medicare provides rebates for Psychology sessions delivered via Telehealth for clients who have a Mental Health Treatment Plan and referral from their G.P.

What is the process for making an appointment to see Carolyn?

You can phone Carolyn at 07 3878 6098 and leave a message for her, or you can use the contact form on the Contact Us page of this website to leave a message.

Carolyn will call you back to discuss what you are looking for, just like having a mini-consultation. If you decide to go ahead, Carolyn will make your initial appointments, send you an email to confirm your appointments and email you a list of specific questions for you to answer before the initial consultation. If she is not the right fit for you, Carolyn can suggest other Psychologists you could see.

Fees and Rebates

How much does it cost to see a psychologist?

The recommended fee currently set down by our professional organization The Australian Psychological Society (APS) is $300 per 60 minute session. Carolyn Rogers charges $200 per 60-minute session and her fee is negotiable for clients on low incomes or who are experiencing financial difficulties. She does not Bulk Bill.

A rebate can be obtained Medicare if you have the appropriate referral from your GP or from your Health Insurance Extras if it includes Psychology.

Can I get a rebate for seeing a psychologist from my health fund?

Yes, if you have Health Insurance with Extras Cover that includes Psychology, however there will be an annual limit. Please check with your Health Fund for more information. A HICAPS terminal is available to process rebates immediately for members in participating Health Funds.

How much is the medicare rebate?

The Medicare rebate is currently $93.35 per session of 50 minutes or more. Your Health Fund cannot be used to cover the gap but it does count towards your Safety Net. If you hit your Safety Net threshold in the calendar year, the rebate Medicare will pay increases for that year.

How do I get a medicare rebate?

You will need a Mental Health Treatment Plan prepared by your G.P. and a referral letter, or just a referral letter from your Psychiatrist. Medicare currently offers rebates for up to 10 sessions per calendar year to people with an assessed mental health condition which is being managed by their G.P.

Ask your Doctor for more information about this. A Medicare Online terminal is available to process Medicare claims immediately after each session.