FAQ

Carolyn is a Registered Provider of Psychological Services with Medicare, DVA and all the major Health Funds. Here are some common questions about seeing a Psychologist.

Seeing a Psychologist

Do I need a referral to see a psychologist?

No, you don’t need a referral to see a Psychologist.

Do I have to have a mental disorder to see a psychologist?

No, the worried well are all welcome.

Which age groups does Carolyn Rogers see?

Carolyn only treats adults from the age of 18, though she will see young females who are in their 18th year. Psychologists generally don’t treat conditions or age groups outside their areas of expertise. If, after contacting Carolyn, she determines that she is unable to assist you, she will help you to find a suitably qualified Psychologist.

Does Carolyn do Telehealth sessions?

Yes, Carolyn can offer sessions via Zoom or by phone but where possible, face-to-face is always best. If the client can’t attend because they are not well, they live outside Brisbane or for any other reason, Zoom can work very well.

Medicare currently allows rebates for Psychology sessions delivered via Telehealth for clients who have a standard Medicare referral for Psychology.

What is the process for making an appointment to see Carolyn?

You can phone Carolyn’s office on 07 3878 6098 and leave a message for her or you can use the contact form on the Contact Us page of this website to leave a message.

Carolyn’s reception does not make appointments for new clients. They will take your details and Carolyn will call you back to discuss what you are looking for, just like a mini-consultation.

If you decide to go ahead, Carolyn will make your initial appointments, send you an email to confirm your appointments and email you a list of specific questions for you to answer before the initial consultation. Sometimes, Carolyn does not have capacity to take new referrals and she will either offer to place you on the waiting list if you don’t mind waiting or she will make suggestions of other Psychologists you can see.

Fees and Rebates

How much does it cost to see a psychologist?

The recommended fee currently set down by our professional organization The Australian Psychological Society (APS) is $267 per 46 – 60 minute session. Carolyn Rogers’ fees range from $130 to $180 per 60-minute session depending on the client’s circumstances. She does not Bulk Bill.

The Gap between Carolyn’s full fee and the Medicare rebate represents an investment in your mental health and well-being of $917.50 for 10 sessions per calendar year, and even less if you have reached your Safety Net as the Medicare rebate increases.

Can I get a rebate for seeing a psychologist from my health fund?

Yes, if you have Health Insurance with Extras Cover that includes Psychology, however there will be an annual limit. Please check with your Health Fund for more information. A HICAPS terminal is available to process rebates immediately for members in participating Health Funds.

How much is the medicare rebate?

The Medicare rebate is currently $88.25 per session of 50 minutes or more. Your Health Fund cannot be used to cover the gap but it does count towards your Safety Net.

How do I get a medicare rebate?

You will need a Mental Health Treatment Plan prepared by your G.P. and a referral, or just a referral letter from your Psychiatrist. Medicare currently offers rebates for up to 20 (10 Better Access + 10 Extra Covid) sessions per calendar year to people with an assessed mental health disorder which is being managed by their G.P.

Ask your Doctor for more information about this. A Medicare Online terminal is available to process Medicare claims immediately after each session.